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XeroBlu

Based in Darlaston, United Kingdom
On GPBox since March 2021
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About XeroBlu

XeroBlu shop banner

XeroBlu Enterprise was established in the Summer of 2009 as a family business in the automotive trade. XeroBlu.com is a division of XeroBlu Enterprise which was launched November 1st, 2009; an automotive retail solution for model collectors to would-be F1 fans.

At XeroBlu Enterprise we offer a niche service of being specialist distributors of die-cast scale automotive models and
motorsport merchandise from Formula 1 teams such as Mercedes AMG Motorsports.

XeroBlu Enterprise aims to bring the very best and latest high-quality products to our community by showcasing for both the casual shopper seeking a gift for a special one to dedicated collectors alike.

Shop Policies

Shipping policy

Processing time

All orders can take up to 1-2 business days to process.

Local delivery time

The delivery time depends on the destination and usually, it is 1-2 business days.

European deliveries

European orders will take between 5-10 business days to be shipped.

International deliveries

Orders outside of Europe will take between 10-15 business days to be shipped.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. The seller is not responsible for delays due to customs.

Refund/Exchange policy

We are happy to accept returns and exchanges on unused goods if you contact us within 14 business days of delivery and dispatch products back within: 30 business days.

Return shipping and insurance costs are also the responsibility of the customer. It is advised that all returned goods are insured and sent with tracking information. Until we receive your returned products, their condition is the customer's responsibility.

Bespoke products, goods produced or sourced to order (e.g. framed prints, bespoke edition prints), vintage products, or any custom-made product won't qualify to be returned.

We'll send you an email to confirm that your return has been received and that your refund has been processed. This can take up to 7 business days.

Your refund will be credited back via the original method of payment. Please allow up to 7 business days for your refund to appear on your bank statement. If for any reason we are unable to issue a refund via the original method of payment, we will contact you to arrange an alternative payment method.

Cancellation policy

In accordance with the Consumer Protection (Distance Selling) Regulations 2000, the customer is granted a cancellation period of 7 days from the date of submission of the order. The following will, therefore, apply to any cancellation received by the XeroBlu store.

In the event that the customer cancels the order within the above-mentioned 7 day period, on return of the product if already dispatched, the customer will be granted a full refund of the product price.

Accepted payments methods